❤️FREE shipping every order on our iKKEGOL.com website.
💡Please allow us up to 3 business days for products preparation.
👪iKKEGOL team ships Monday through Friday, meaning that if you place an order on a Monday- Friday, it will be shipped within 3 business days. If you place an order over the weekend that we'll pack it up and get it in the mail first thing Monday morning.
🚨Please note:
- We are unable to provide delivery services in regions other than the countries listed below.
- We will update the tracking number by email after the order shipped, and you can also find the tracking number on your account.
- If shipment is delayed, we will contact you via email.
The estimated delivery time shown in the table below is provided you for reference (not absolute).
🏄🏻United States:
Transit time: 3-12 business days once shipped.
Couriers: UPS, USPS or Amazon Logistics Tracked.
🏄🏻Canada:
Transit time: 6-15 business days once shipped.
Couriers: Canada Post or Amazon Logistics.
🏄🏻UK:
Transit time: 5-18 business days once shipped.
Couriers: Amazon Logistics or Royal Mail Tracked.
🏄🏻EU
Transit time: 7-18 business days once shipped.
Courier: Yanwen Logistics Tracked
🏄🏻Australia
Transit time: 5-16 business days once shipped.
Courier: AU Post or UBI Logistics Tracked
🏄🏻International
Transit time: 8-18 business days once shipped.
Courier: Yanwen Logistics Tracked
⚠️⚠️⚠️Tax policy
- You may be responsible for import duties and taxes on your international order.
- In addition, some orders may experience customs delays.
- Unfortunately, we have no control over these charges or delays and cannot predict what they may be.
- We suggest that you contact your local customs office for more information.
- Additionally parcels does not ship to PO Boxes, if order during the holiday, and selecting holiday shipping, please avoid using a PO box address for expedited order.
👍Return Policy at our shop, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Customer Service to process your return.
⚠ Where the item would be shipped from?
🌙 Most goods would be shipped from China, some goods will be shipped from our US warehouse.
⚠ How long can I get my purchase item?
🌙Generally speaking, order will be shipped out within 24 hours, transit record can be checked within 3 days after order palced.
🌙It need 3-5 working days to receive package for Expediated shipping service, but need 15-45 days for Standard shipping service.
⚠ Do I need to send products all the way to China?
🌙Yes, all the return products need to ship back to China warehouse.
🌙The products are fine, but I changed my mind，products with no quality-related issues can be returned within 30 days of receiving your order.
🌙Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.
⚠ Products with quality problems！
🌙We guarantee all of our products against material and workmanship defects within the warranty period listed in the table below.
🌙If a product is not listed, the warranty period is 30 days.
🌙If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement.
🌙We will be responsible for all shipping fees.